Privacy Policy – WhatsApp API Platform
Last Updated: 31st March, 2026
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our WhatsApp API services, automation tools, and related digital platforms (“Services”). By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1. Customer (Business User) Information
We may collect the following information when you register or use our platform:
Name and contact details
Business name and business contact information
Email address and phone number
Billing and payment information
Login credentials
Device details, usage statistics, and IP address
1.2. End-User (Customer of Business) Information
Through the WhatsApp API, you may send or receive:
WhatsApp phone numbers
Chat messages, media, documents, and interactive responses
Conversation logs and engagement metrics
User preferences and interaction patterns
Note:
We do not use or sell end-user data for marketing or analytics beyond providing and improving the Services.
1.3. System & Technical Data
API logs
Error reports
Browser and device metadata
Automation workflow activity logs
2. How We Use Your Information
We use collected data for the following purposes:
To provide WhatsApp API services and automation functionality
To maintain, monitor, and improve platform performance
To personalize your dashboard and user experience
To provide customer support and technical assistance
To process payments and manage subscriptions
To send service-related alerts, updates, and notifications
To ensure compliance with WhatsApp and Meta’s policies
We never use your message content for profiling, advertising, or unauthorized analysis.
3. Data Sharing & Disclosure
We may share information only under the following circumstances:
3.1. With Meta/WhatsApp
To enable official WhatsApp API functionality and maintain compliance.
3.2. With Service Providers
Such as:
Hosting service providers
Payment gateway providers
Security and analytics tools
All third parties are contractually obligated to maintain confidentiality.
3.3. For Legal Compliance
If required by:
Law enforcement
Government authorities
Court orders
We share only the minimum necessary information.
We never sell or trade personal data.
4. Data Storage & Security
We implement industry-standard security practices, including:
Encrypted data transmission (HTTPS/SSL)
Encrypted data storage where applicable
Role-based access controls
Regular security audits and monitoring
Although we take strong precautions, no method of transmission over the internet is 100% secure. You acknowledge this inherent limitation.
5. Data Retention
We retain data only as long as necessary for:
Providing services
Fulfilling contractual and legal obligations
Resolving disputes and ensuring compliance
You may request deletion of your data at any time, subject to legal requirements.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access data we hold about you
Request correction or deletion
Withdraw consent
Request data export
Object to certain forms of processing
Contact us at [Insert Email] to exercise these rights.
7. Use of WhatsApp API
By using our platform, you agree to follow:
WhatsApp Business Platform Policies
Meta Developer Policies
Applicable data protection laws
We are not responsible for misuse of the WhatsApp API by your business or staff.
8. Cookies & Tracking Technologies
We may use cookies or similar technologies for:
Login authentication
Session management
Analytics
Improving user experience
You may disable cookies in your browser settings, but some features may not work.
9. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of third-party websites.
10. Children’s Privacy
We do not knowingly collect data from children under 13 (or applicable age of consent). If such data is discovered, it will be deleted promptly.
11. Changes to This Privacy Policy
We may update this policy from time to time. Continued use of the Services after updates implies acceptance of the revised policy.
12. Contact Us
For questions about this Privacy Policy or data-related requests, contact:
Tech ARIT
Email: team@techarit.com
Phone: +91 8527 667 961